Privacy Policy & Terms and Conditions

Privacy Policy

At Nelson’s Refinishing we values your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website https://nelsonsrefinishing.com or when contacting us for refinishing services.

Mobile Opt-In & SMS Consent

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

1. Information We Collect

Personal Information: Name, email address, phone number, and address when you fill out a contact form, request a quote, or communicate with us.
Service Information: Details you provide about the project or service requested (e.g., refinishing type, property location).
Automatically Collected Data: Browser type, IP address, and pages visited through cookies or analytics tools.

2. How We Use Your Information

Provide quotes and respond to inquiries.
Schedule and perform refinishing services.
Improve our website, marketing, and customer service.
Send updates, promotions, or service reminders (only if you opt in).

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information with:

Service providers (such as email or hosting platforms) who help operate our business.
Legal authorities if required by law or to protect our company’s rights and property.

4. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Analytics

Our website may use cookies or analytics tools (like Google Analytics) to understand website traffic and improve user experience. You can disable cookies in your browser settings.

6. Your Choices

Request access to or deletion of your personal data.
Opt out of marketing emails by clicking “unsubscribe” or contacting us directly.

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Nelson’s Refinishing
1275 Glenlivet Dr, Suite 100
Allentown, PA 18106
📞 (570) 235-0000
✉️ info@nelsonsrefinishing.com

Terms & Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Services

Nelson’s Refinishing provides refinishing services for residential and commercial properties, including but not limited to bathtubs, tile, countertops, and cabinets. Service details, pricing, and warranties are provided in writing before work begins.

3. Limitation of Liability

We make every effort to provide quality refinishing services. However, Nelson’s Refinishing is not liable for indirect, incidental, or consequential damages arising from use of our services or website.

4. Intellectual Property

All content, text, images, and materials on this website are the property of Nelson’s Refinishing and may not be reproduced or distributed without permission.

5. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Pennsylvania.

6. Updates to Terms

We may update these Terms & Conditions periodically. Any changes will be posted on this page with the revised date.

7. SMS Terms & Conditions

By providing consent, you agree to receive SMS messages from Nelson’s Refinishing, which may include appointment reminders and follow-ups. Phone numbers collected during this process will not be shared with third parties for marketing purposes.

Message frequency may vary, with up to 10 messages per week depending on the type of communication. Standard message and data rates may apply based on your carrier.

You can opt in by completing our form, and opt out anytime by replying “STOP” or contacting us directly. For assistance, reply “HELP” or reach us at (570) 235-0000.

Further details can be found in our Privacy Policy and these Terms & Conditions.